Effective Date: 06 May 2025

Welcome to Get Close. These Terms and Conditions govern your use of our website https://getclose.live and any bookings made for our events. Please read them carefully. By accessing our site or purchasing tickets, you agree to be legally bound by these terms.

1. About Us

Get Close provides ticketed access to exclusive, intimate events featuring musical and sporting talent. These events are organised in unique venues with limited capacity for a high-quality guest experience.

Our email address is : boxoffice@getclose.live

2. Event Tickets and Bookings

• All tickets are subject to availability and are sold on a first-come, first-served basis.
• A valid email address must be provided to receive booking confirmations and event details.
• Ticket purchases are considered final. We do not offer refunds unless the event is cancelled or rescheduled.
• You must be over 18 years old to book tickets, or have parental consent where applicable.
• It is your responsibility to check the event details, including time, location, and entry requirements.

3. Event Access and Conduct

• Entry may be denied to individuals who cannot present a valid ticket or ID (if required).
• We reserve the right to refuse admission or remove guests who are disruptive, intoxicated, or endanger others.
• Photography, filming, or audio recording may be restricted depending on the performer or venue rules.
• Event content is subject to change, including line-ups or timings, without prior notice due to artist availability or unforeseen circumstances.

4. Cancellations and Force Majeure

If we cancel or significantly reschedule an event, we will offer either a full refund or transfer your ticket to a new date (your choice).

We are not liable for cancellations due to circumstances beyond our control, including acts of God, government restrictions, public health emergencies, or extreme weather.

5. Intellectual Property

All content on this site – including text, images, logos, and promotional materials – belongs to Get Close or our licensors and is protected by copyright law. You may not reuse or reproduce it without permission.

6. Your Account

If you create an account on our site:

• You are responsible for maintaining confidentiality of your login details.
• You agree not to use another person’s account or impersonate anyone.

7. Disclaimers and Limitation of Liability

• While we strive for accuracy, we cannot guarantee that event listings or content on the site will be error-free.
• We are not responsible for personal injury, lost property, or other damages incurred at an event unless caused by our proven negligence.
• Our maximum liability to you is limited to the ticket price paid.

8. Website Use

By accessing our website, you agree:

• Not to use it for unlawful purposes.
• Not to interfere with the website’s functionality or security.
• Not to transmit malicious code or attempt unauthorised access.

9. Third-Party Links

Our site may include links to other websites. We do not control or endorse these and are not responsible for their content or policies.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. The most recent version will always be posted on our website.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be handled in UK courts.

Contact Us

If you have any questions or concerns about these terms, please get in touch:
📧 Email: boxoffice@getclose.live